Pelican Healthcare Limited manufacture a full range of single-use instruments designed for use within Feminine Healthcare
Customer Services | 0800 013 1220
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PRODUCTS
PELIspec Vaginal Speculum
PELIspec Vaginal Speculum with Smoke Extractor
PELIspec Sims Speculum
Pelican Spongeholder
Pelican Vulsellum
Pelican Tenaculum
Pelican 5/6mm Dilator
Pelican Uterine Sound
Pelican Coil Remover
Pelican Long Handled Scissors
PELIpack IUD Removal & Fitting Kit
PELIpack IUD Removal Kit
Pelican Short Handled Scissors
Pelican Proctoscope
PELIjelly Lubricant

Frequently Asked Questions


How long will my delivery take?  

Orders received before midday will be processed for next day delivery. Orders after midday will be despatched the next working day.

Is there a delivery charge? Delivery is free to UK mainland customers.

Do you deliver to my area? Delivery is to UK mainland only on the Buy On-line site. If you would like a delivery elsewhere, please contact us on Freephone 0800 013 1220.

Can I request product samples before I place my order? Yes, you can request samples via the sample request page on our main website, the Home link will take you back to the main site or you can call Freephone 0800 013 1220 to speak to our customer services team.

Do I need to be an existing Pelican customer to order online? The Buy On-line Pelican shopping site is available for anyone to use whether you are a new or existing customer.

What credit cards do you accept? We accept Visa, Visa Credit, Visa Electron, Mastercard, Solo and Maestro.

How will I receive acknowledgement of my order? We will send you an email which will confirm the details of your order with your unique reference number.

This unique reference number should be quoted if you need to contact the customer services team regarding a query on an order.

Who should I contact if I encounter a problem using the Pelican Buy          On-line shopping site?


Please call our customer services team on Freephone 0800 013 1220 and we will be happy to help resolve any problems you may of experienced.

What if I forget my user password? If you forget your password when logging into your account, there is an option underneath the logging box.  You will be asked for your email address and your password will be emailed to you immediately.

Am I able to amend my order once its been completed on-line? If you have ordered incorrectly please contact the customer services team on freephone 0800 013 1220 immediately.  We will then cancel your order enabling you to re-order correctly.

Who should I contact if my order does not arrive? Please advise our customer services team on Freephone 0800 013 1220.

How are my personal details used? Pelican respects the privacy of users of the website and your details are only obtained for the usage of Pelican Healthcare and are not passed onto a third party.

Please refer to our Privacy Policy for full details.

Where can I find technical data relating to all Pelican products? Please visit our main website which can be accessed via the Home link on the left hand side to view technical data sheets on all Pelican products.



Should you have any queries or require further information, please do not hesitate to call us on FREEPHONE 0800 013 1220 or email us at mailroom.pelicanhealthcare.co.uk 
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