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Orders received before midday will be processed for next day delivery. Orders after midday will be despatched the next working day.
Delivery is free to UK mainland customers.
Delivery is to UK mainland only on the Buy On-line site. If you would like a delivery elsewhere, please contact us on Freephone 0800 013 1220.
Yes, you can request samples via the sample request page on our main website, the Home link will take you back to the main site or you can call Freephone 0800 013 1220 to speak to our customer services team.
The Buy On-line Pelican shopping site is available for anyone to use whether you are a new or existing customer.
We accept Visa, Visa Credit, Visa Electron, Mastercard, Solo and Maestro.
We will send you an email which will confirm the details of your order with your unique reference number.
This unique reference number should be quoted if you need to contact the customer services team regarding a query on an order.
Please call our customer services team on Freephone 0800 013 1220 and we will be happy to help resolve any problems you may of experienced.
If you forget your password when logging into your account, there is an option underneath the logging box. You will be asked for your email address and your password will be emailed to you immediately.
If you have ordered incorrectly please contact the customer services team on freephone 0800 013 1220 immediately. We will then cancel your order enabling you to re-order correctly.
Please advise our customer services team on Freephone 0800 013 1220.
Pelican respects the privacy of users of the website and your details
are only obtained for the usage of Pelican Healthcare and are not
passed onto a third party.
Please refer to our Privacy Policy for full details.
Please visit our main website which can be accessed via the Home link on the left hand side to view technical data sheets on all Pelican products.
Should you have any queries or require further information, please do not hesitate to call us on FREEPHONE 0800 013 1220 or email us at mailroom.pelicanhealthcare.co.uk
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